Being Paid on Time Keeps Your Property Clean
Being paid on time means we stay in business and can continue to provide you with exceptional cleaning services. We ask that each invoice is paid when it falls due so that your property stays clean.
We offer you credit and we are happy to provide flexible billing arrangements but in return we ask that you make prompt payment of your invoice.
You trust us to provide you with the best commercial cleaning, and we trust you to pay on time so that our business stays sustainable.
Our Trading Terms
In the event where your overdue account is referred to a collection agency and/or law firm, you will be liable for all costs which would be incurred as if the debt is collected in full, including legal demand costs.
Overdue accounts will be subject to a $25.50 processing fee when an individual invoice becomes overdue and an additional $25.50 processing fee shall be applied for each week or part thereof that the invoice remains unpaid.
Overdue accounts will also be subject to interest at the rate of 10% p.a., calculated for the period the account is due until the date it is paid.
Each invoice is treated as a separate event; therefore a $25.50 processing fee will be applied to each invoice that is overdue.
Where a cleaner is scheduled to provide a service but access to your site is not possible and we have not been informed that the cleaner will not be able to access the site within 24 hours of the normal scheduled clean, we will charge a cancelled service fee of $55.00.
We Often Accommodate Non-Standard Terms
If you need non-standard terms, we can usually accommodate your needs and we are always happy to speak with you about your needs.